20-Minute Management Skills Webinars

Building Trust as a Leader

Your team is polite and professional, but they aren't raising issues until things have already gotten complicated, and you're often the last to know what's really going on. Usually, that comes down to trust more than communication. This August series covers two sides of building that trust, one that's easy to start and one that takes more effort to carry through.

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Keeping Your Word
Keeping Your Word

August 05, 2026 | 10am PT

Keeping Your Word
Backing Your People
Backing Your People

August 19, 2026 | 10am PT

Backing Your People

Session Details

Each session is 20 minutes and recorded for registrants. Webinar 1 covers the foundational skills, the ones that are easiest to start with. Webinar 2 carries that same idea further, into skills that take a bit more effort to put into practice.

Each session is a complete lesson on its own, you don't need to attend both to walk away with something you can use, but together they cover the full range of what earning real trust actually takes.

Webinar 1: Keeping Your Word (August 05)

Leaders who act like they have all the answers often end up with teams that stop bringing them real problems. This session is about admitting what you don't know without losing credibility, and making sure the commitments you make actually get kept.

Webinar 2: Backing Your People (August 19)

Being honest and reliable is where trust starts. This session is about owning your mistakes without over-explaining them, and standing behind your team when they're unfairly blamed, even when it isn't easy.

Who Should Attend

This series is for managers who:

  • Have a team that's professional and cooperative but not particularly forthcoming

  • Find out about problems well after the point where they could have easily helped

  • Want their team to feel comfortable raising issues, concerns, or honest feedback

  • Want to be the kind of manager their team trusts even when something's gone wrong, or when someone on the team deserves credit they might not otherwise get

If you manage people and want them to actually tell you what's going on, this series is built around exactly that.

What You'll Walk Away With

After this series, you'll have: 

  • Language for acknowledging what you don't know in a way that strengthens rather than weakens your standing
  • A simple system for tracking and honoring your commitments to your team
  • A way to own a mistake that builds trust instead of undermining it
  • Language for standing behind your team when they're unfairly blamed or overlooked
  • One concrete thing to practice after each session with the people you lead
Reserve your spot

Two 20-minute sessions. Practical skills you can use immediately. No fluff.

Reserve your spot