30-Minute Management Skills Webinars

Employee Engagement

Everyone is saying "I'm fine" but something is off. This March series teaches one practical skill: How to gather real information without interrogating, fixing too quickly, or shutting people down when they finally open up.

Click each session to register

Listen without fixing
Listening Without Fixing

March 4, 2026 | 10am PT

Listening Without Fixing
Asking Questions That Open Doors
Asking Questions That Open Doors

March 11, 2026 | 10am PT

Asking Questions That Open Doors
Responding Without Defensiveness
Responding Without Defensiveness

March 18, 2026 | 10am PT

Responding Without Defensiveness

Session Details

Each session is 30 minutes. All three sessions are recorded and sent to registrants. Each session stands alone, but together they give you a complete approach to the conversations that actually matter.

Webinar 1: Listening Without Fixing (March 4)

Learn how to reflect back what you heard without jumping to solutions. The core skill of separating listening from problem-solving so people actually feel heard.

Webinar 2: Asking Questions That Open Doors (March 11)

Learn how to deepen conversations without interrogating. Simple follow-up questions that invite people to say more without feeling pushed or pried into.

Webinar 3: Responding Without Defensiveness (March 18)

Learn how to acknowledge difficult feedback without defending or overpromising. Staying open when someone shares something critical so the door stays open for future conversations.

Who Should Attend

This series is for managers who:

  • Ask "How's it going?" and get "Fine" even when things clearly aren't

  • Want their team to bring up problems earlier, not after they've escalated

  • Know they sometimes fix too quickly or get defensive when hearing hard truths

  • Need practical conversation skills, not leadership theory

If you manage people and want them to actually tell you what's happening, this is for you.

What You'll Walk Away With

After this series, you'll have:

  • A simple structure for listening that gets people talking instead of shutting down

  • Specific question stems to use when someone gives you surface-level answers

  • A response framework for when someone shares something difficult or critical

  • One specific thing to try after each session in your next one-on-one

Reserve your spot

Three 30-minute sessions. Practical skills you can use immediately. No fluff.

Reserve your spot